Administration Assistant

Hodge Bank Limited
Cardiff (Caerdydd)
£15,500 per annum + benefits
06 Sep 2017
04 Oct 2017
Contract Type
Full Time

At Hodge, we aim to do the right thing. We are a financial services business focused on the retail savings, commercial lending and retirement markets.  The Hodge Foundation, a charity supporting the welfare, medical, academic and educational areas owns 79% of our business. This drives us, knowing that by helping our customers to achieve their goals, we are also supporting good causes that are important to us.

A minimum of 5 GCSEs grade A-C (including English and Maths), is essential. Previous general administration experience in a similar role within a busy office environment is desirable, but not essential.

This opportunity may suit  graduates who are interested in developing a career in financial services and progressing with experience.

We are recruiting for two roles within our Hodge Lifetime department ( and our Commercial Lending department (

Duties will vary between each department however the general tasks will involve:

  • Undertaking administration of new business, applications/existing plans in accordance with company procedures;
  • Keeping the departmental systems up to date, scanning documents and recording progress of each piece of work promptly;
  • Coordinating incoming and outbound mail, and maintaining filing systems on a daily basis.

The roles requires strong customer service skills and the ability to communicate effectively, both verbally and in writing.  We are looking for individuals who demonstrate a confident and friendly approach, can remain patient and calm under pressure and who work well as part of a team.  

To be successful, you will be computer literate and organised.  You will have the ability to multi-task and to work under pressure at times, producing high quality output. Close attention to detail is very important as are a flexible approach and the ability to make sound decisions.   

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