At Hodge, we aim to do the right thing. We are a financial services business focused on the retail savings, commercial lending and retirement markets. The Hodge Foundation, a charity supporting the welfare, medical, academic and educational areas owns 79% of our business. This drives us, knowing that by helping our customers to achieve their goals, we are also supporting good causes that are important to us.
A minimum of 5 GCSEs grade A-C (including English and Maths), is essential. Previous general administration experience in a similar role within a busy office environment is desirable, but not essential.
This opportunity may suit graduates who are interested in developing a career in financial services and progressing with experience.
We are recruiting for two roles within our Hodge Lifetime department (www.hodgelifetime.co.uk) and our Commercial Lending department (www.hodgebank.co.uk).
Duties will vary between each department however the general tasks will involve:
- Undertaking administration of new business, applications/existing plans in accordance with company procedures;
- Keeping the departmental systems up to date, scanning documents and recording progress of each piece of work promptly;
- Coordinating incoming and outbound mail, and maintaining filing systems on a daily basis.
The roles requires strong customer service skills and the ability to communicate effectively, both verbally and in writing. We are looking for individuals who demonstrate a confident and friendly approach, can remain patient and calm under pressure and who work well as part of a team.
To be successful, you will be computer literate and organised. You will have the ability to multi-task and to work under pressure at times, producing high quality output. Close attention to detail is very important as are a flexible approach and the ability to make sound decisions.