Home Manager

6 days left

Recruiter
Anonymous
Location
Crown Dependencies
Salary
Competitive
Posted
29 Aug 2017
Expires
26 Sep 2017
Contract Type
Permanent
brighterkind is a dynamic care home group that is delivering a new approach to care, putting residents' happiness and health at the heart of our philosophy. Currently a standalone business, brighterkind has aspirations to develop independently into one of the leading care home providers in the UK.

This role presents a unique opportunity to join a caring, fun and forward thinking business which is currently in its early stages of development.

brighterkind operates in excess of 70 care homes throughout England, Scotland and the Channel Islands and employs more than 4,000 people. We are already the 5th largest provider in the UK with aspirations to develop further over the next three years.

An energetic, committed yet approachable team member, the person who fulfils this role will add real value their obvious passion and commitment to both residents, families and staff alike, and will have the ability to multi-task in a high pressure environment with care and compassion.

Leading the Home and team of employees to deliver outstanding levels of care to all residents in a safe, welcoming, caring and stimulating environment, whilst increasing profitability and developing brand awareness through occupancy and fee rate growth. Overall responsibility for all services and, levels of service, provided to the residents through well trained, competent, motivated and excited employees.

You will have previous experience in a similar role, building and maintaining excellent relationships with the Registration Authority complying with legal and statutory requirements and representing the Home as the Registered Manager.

An experienced leader you will be instrumental in recruiting, retaining and developing your team within a collaborative, open and honest culture where all team members have the opportunity to thrive.

Job Purpose:

Leading the home and team of employees to deliver outstanding levels of care to all residents in a safe, welcoming, caring and stimulating environment, whilst increasing profitability and developing brand awareness through occupancy and fee rate growth. Overall responsibility for all services and, levels of service, provided to the residents through well trained, competent, motivated and excited employees.

Essential Job Functions

The following basic and other qualifications are reflective of the types of work and commensurate with the level of education and experience indicated in this Job Description.

Financial and Resource Management

-Maximise financial performance of the home, exceeding budgetary targets and increase the percentage of private fee payers;

-Purchase stock and budgetary control of all consumable items, required for the day to day operation of services throughout the Home to meet budgeted performance targets for all items of controllable expenditure;

-Authorise the purchase of equipment and its maintenance or replacement, required for the day to day operation of services within the agreed budgets;

-Work in collaboration with other supporting departments to produce an annual Business Plan including a business review with targets as well as Budgets for expenditure.

People Management

-Recruit, retain and develop all team members, ensuring staffing levels are maintained and costs are within budget;

-Review skills and knowledge of team members and providing opportunities for training and development including, annual appraisals, supervisions and mid-term reviews for all employees.

-Establish a collaborative, open and honest culture in which all team members have the opportunity to thrive.

Business Development

-Maintain excellent relationships with the Registration Authority complying with legal and statutory requirements and representing the Home as the Registered Manager;

-Act as an ambassador to represent the heart and face of the home to key decision-makers building a sound reputation within the local community and ensuring yours is the local "home of choice" and working towards excellence.;

-Work with the Regional Manager and wider operational support team to drive sales, margin growth and new service development to deliver consistently positive home performance measured against agreed KPIs.

Strategic Planning and Development

-Undertake pro-active occupancy planning, developing strategies to maximise occupancy and pricing levels.

Quality

-Build and maintaining excellent relationships with residents, their relatives and visitors, and all external parties involved in the residents' wellbeing;

-Respond to all reasonable requests and ensure that they are acted upon. Make sure that concerns or complaints are promptly investigated and dealt with appropriately in line with company policy and guidance;

-Review and maintain all records required by the Company in line with Information Governance and under the Care Standards Act 2000.

-Communicate frequently, openly and honestly with residents, relatives and other key stakeholders.

Health and Safety

-Ensure the overall health and safety of the home for all residents, visitors and team members in line with company guidelines and legislation including Risk Assessments, COSHH, Moving and Handling, Food Hygiene, Fire Safety and appropriate recording notification and investigation of untoward incidents and accidents including RIDDOR.

Due to the nature of this role there may be the requirement for occasional travel.

Personal Requirements

An energetic, committed yet approachable senior manager, the person who fulfils this role will add real value by not only by being an inspiring leader who can motivate their teams through their obvious passion and commitment to both residents, families and staff alike, but will have the ability to multi-task in a high pressure environment with care, compassion and commercial acumen.

The post holder will also need to be a natural networker with both internal and external stakeholders, as well as being someone who will do what is necessary, without ego, to 'get the job done.

Their talent and ability will be a reflection of the brighterkind culture and values and will help showcase the best of our organisation.

To succeed you will be:

-A team player - brighterkind is a low 'ego' organisation;

-Strong communicator and influencer;

-Energetic and hard-working;

-Someone who is proud to be a custodian of their residents well-being and their team's professional development;

-Passionate about offering superior services and want to make a difference in everything that they do.

A sense of humour and positive outlook on life - Glass half full rather than half empty is key!

If you possess these skills and have the drive to succeed in this role we would love to hear from you. In return brighterkind provide a variety of competitive benefits including a generous holiday allowance, a bespoke development programme, child care vouchers and an employee discount scheme.

All offers of employment are subject to satisfactory references and a DBS check