Refrigeration Controller

Berry Recruitment
Cardiff (Caerdydd)
10 Aug 2017
22 Sep 2017
Berry Recruitment are currently sourcing a refrigeration controller for our client based in the Cardiff area. Your working week will be Monday - Friday 08:30 - 17:30, 20 days annual leave plus bank holidays with the opportunity to earn bonus on top of your salary. Job purpose: Main duties will be to co - ordinate Refrigeration Engineers on a day-to-day basis, ensuring all reported breakdowns, services and repairs are completed accurately and in a timely manner. Key responsibilities and accountability: 1.Controlling Engineers a.Sending them to jobs as required (breakdowns or services) having due regard to customer priorities and efficient use of engineers b.Using Tracker system to know the location of engineers and assign them jobs appropriately 2.Controlling Workshops a.Maintaining list of current jobs in workshop b.Assigning engineers to workshop repairs c.Daily VOR report to MDL/AB (all VORs, not just workshop) d.Organising Optima battery testing to be completed in a timely manner 3.Arranging engineers to complete installations as required 4.Liaising with Service Controller to ensure services booked are covered. No services should be cancelled without specific agreement of Refrigeration Manager or Business Development Manager. 5.Logging and closing down jobs on Kerridge system accurately and in a timely manner. 6.Meeting KPIs as laid down by Carrier Transicold UK. 7.Adding call out rota onto IMS as required 8.Ensure appropriate checks are completed before issuing jobs and during the progress of jobs (see separate sheet detailing these) 9.Escalate issues as they occur, especially those where units are VOR'd for an extended period 10.Help in scheduling van services/repair work at times convenient to the business 11.Liaising with Carrier Assistance and ensuring they are updated in a timely manner and kept updated with any changes in ETC. 12.Portraying a friendly, helpful and professional image at all times 13.Any other duties as required Environmental, Health and Safety (EH&S) Responsibilities 1.Follow company EH&S Guidelines at all times 2.Follow EH&S rules on customer sites at all times 3.If an engineer reports or implies that they have been involved in an accident or near miss this must be reported to the Refrigeration Manager or Health & Safety Advisor 4.Assist in Health & Safety investigations as required. This job was originally posted as