Telephony Engineer - 35,000-40,000 - Cardiff

Evolution Recruitment Solutions Ltd
Cardiff (Caerdydd)
09 Aug 2017
18 Aug 2017
Telephony Engineer - £35,000-£40,000 - Cardiff Due to continued growth an exciting opportunity has presented itself for a seasoned Telephony Engineer. You will be joining a team of technical IT staff with the aim of supporting a communications platform. You will also be tasked with protecting the confidentiality and integrity of said platform. The Role Supporting, diagnosing, maintaining and administering the Avaya telephony platform in both physical and virtual environments. Provide in depth technical support for complex projects and operational processes as required, ensuring the productivity and effectiveness of the company’s technology. Configuration of new servers, devices, storage and peripherals. Monitoring core routing systems, propose improvements, interface with vendors for system support and functional development. Provide 24x7 on-call support on a Rota basis Key Skills Logical analysis and trouble-shooting skills. Problem solving and resourceful and a methodical thinking Technical support with Avaya Contact Centre/work optimisation platforms. Broad understanding of data Network and Voice infrastructure technologies, VoIP, QoS, SIP and H323 transmission protocols. Good understanding of LAN/WAN and SIP technology. Previous work with Data Centre Technologies. Desirable Skills Understanding of Cisco Networks (switches, firewalls, WiFi and VPN), network protocols and performance management. Technical exposure across, but not limited to, Windows and Linux servers. The Company You will be joining an ambitious, fast growing organization, who believe good business begins with great people. With a company culture that is focused around collaboration and innovation. Coming together to support each other and provide the best solutions possible. With over 600 people across the UK there are a variety of projects and positions for employees to carve out a successful career within the business. To apply for the role or to find out more please send your CV to Urgent role - please apply now Please note that no terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role. This job was originally posted as