Team Manager

CCA Recruitment Group
Cardiff (Caerdydd)
£22000 - £25000 per annum
04 Aug 2017
16 Aug 2017
My client is searching for experienced Team Managers to join one of the fastest growing Contact Centre's in Cardiff. Their award winning brand is a key performer in the outsourcing industry and are a well known for their development in people. The ideal candidate will have strong background in a fast paced Contact Centre environment and has the ability to naturally inspire a team to deliver the best customer experience. To be successful in this role you would have great self confidence and determination to provide accurate and quality work. This could be seen in your coaching, administration, attention to detail when reviewing staff performance. Desirable Experience - 2 years experience as a Call Centre Team Manager - Confident presentation skills - A clear understanding of the coaching process - Excellent IT literacy - Hands on approach to team tasks/activities PLEASE DO NOT APPLY IF YOU HAVE NO EXPERIENCE AS A TEAM MANAGER IN A CALL CENTRE. The right candidate can expect a comprehensive development path in to Mid-Senior level positions. It's a big part of my clients ethos to nurture innovation, passion and great ideas. High end training will be provided to enhance your skills to reach the goals you are out to achieve. A generous bonus structure along with a competitive salary is awarded. This job was originally posted as