Customer Service Advisor / Inbound - Cardiff

Recruiter
FT Recruit
Location
Cardiff
Salary
20000.00 GBP Annual
Posted
31 Jul 2017
Expires
17 Aug 2017
Contract Type
Freelance
Title: Customer Service Advisor
Location: Cardiff
Salary: GBP20,000 - GBP25,000

Job responsibilities :

Receiving calls from customers inquiring about products and also wanting support with their current contracts
Dealing with customer inquiries via email and over the telephone.
Updating customer details on internal databases.
Dealing with all associated administration.

Requirement and Attributes:

Have excellent customer service skills.
Have excellent communication and listening skills.
Be computer literate.
Relationship building skills
Can do attitude
With a proactive approach to problem solving, have a positive attitude towards things.
Good attention to detail.
Excel, PowerPoint, word, & Microsoft project skills.
Data analysis skills.
Good online eCommerce sense.

If you feel you have the relevant experience and credentials for this role, then please simply send your CV by hitting APPLY NOW!