Remortgage Case Handler

Conveyancing Direct Limited
Cardiff (Caerdydd)
Meets National/Living wage
09 Jul 2017
21 Jul 2017
Remortgage Case Handler Location: Cardiff, Wales Salary: Meets National/Living wage Job Type (permanent, full time etc): Full-time, permanent Description: Conveyancing Direct Ltd is one of the top 10 Conveyancing Companies in England and Wales and a leading provider of conveyancing in our local area. We are looking to recruit a Remortgage Case Handler to join our busy team. This position would suit a person with a background of working in a same or similar environment or with administration experience. You will be joining a rapidly expanding customer focused company which is dedicated to progressing not only the business but the people within it. Duties and responsibilities of the Remortgage Case Handler: - Carry out day to day legal administration on behalf of lenders using the case management system to progress cases efficiently and to the time scales set. - Ensure workflow through the case management system - deal with incoming correspondence, e-mails, etc.; carry out next evens on the system; take phone calls, record them and take necessary action; proactively progress cases through the system. - Carry out and complete a set number of Remortgage transactions each month. - Ensure all property charges are cleared, all redemption figures are accurate, timely and complete to ensure the new lender can be registered and that all registered charges can be cleared. - Ensure that all areas of each Lender's Service Level Agreements are met as per the guidelines set. - Arrange title insurance as and when required. - Undergo training to ensure competence at assigned tasks and attain improvement of quality and quantity of work. Required experience for the Remortgage Case Handler: - Previous experience would be an advantage. - Previous office experience is essential. - Knowledge of Microsoft Office, especially Word, Excel and Outlook is essential. - You will possess excellent communication skills and be able to get on with diverse personalities. You will have good time management, organisational, problem-solving and multi-tasking skills. - You will be confident and able to work alone or as part of a team. If your skills and experience fit the description above for the Remortgage Case Handler role, and you would like to work in a challenging role within a progressive company, please apply now