French Speaking Customer Service Account Manager

French Selection UK Limited
Cardiff (Caerdydd)
£20K - £23,500
09 Jul 2017
20 Jul 2017
FRENCH SELECTION UK French Speaking Customer Service Account Manager Customer service, Customer Care, Customer Support, Customer Relationship, Account Management, Enquiry processing, Administration, Data ,Order processing, Data input, Export documentation, Fluent in French, Location: Cardiff, Wales At commutable distance from: Pontypridd, Newport, Cwmbran, Barry, Bridgend, Neath, Wales Salary: £20K - £23,500 Benefits Ref: 141KS VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference 141KS. Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a well-established manufacturing company. Main duties: To provide a high standard of customer service to key accounts and process orders accurately while supporting the Sales and Product team internally with daily tasks. The Role: - To process orders accurately and emailing a sales acknowledgement to the customers - To process all export documentation - To closely work with the Product team to ensure the fabric is suitable for the product - To create and maintain information on the company database - To create and maintain a strong relationship with new and existing customers - To support the Sales team by creating urgent quotations - To work as part of a team and autonomously at times - To liaise with clients in French regarding prices, products, order enquiries and shipping - To provide Risk Assessment, Method Statements, test Certificates and Environmental data to clients The Candidate: - Fluent in English and French (written and spoken) - Essential - Previous experience within Customer Service or Export Sales Coordination - Excellent communicator / confident telephone manners with an enthusiastic attitude - Highly organised and able to priorities and work to deadlines - Able to work within a team as well as on your own - Ability to engage in long term business projects - IT literate Salary: £20K - £23,500 Benefits French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.