Remortgage Case Handler

Conveyancing Direct Limited
Meets National/Living wage
10 Jul 2017
07 Aug 2017
Contract Type
Remortgage Case Handler

Location: Cardiff, Wales

Salary: Meets National/Living wage

Job Type (permanent, full time etc): Full-time, permanent


Conveyancing Direct Ltd is one of the top 10 Conveyancing Companies in England and Wales and a leading provider of conveyancing in our local area. We are looking to recruit a Remortgage Case Handler to join our busy team.

This position would suit a person with a background of working in a same or similar environment or with administration experience.

You will be joining a rapidly expanding customer focused company which is dedicated to progressing not only the business but the people within it.

Duties and responsibilities of the Remortgage Case Handler:

- Carry out day to day legal administration on behalf of lenders using the case management system to progress cases efficiently and to the time scales set.
- Ensure workflow through the case management system - deal with incoming correspondence, e-mails, etc.; carry out next evens on the system; take phone calls, record them and take necessary action; proactively progress cases through the system.
- Carry out and complete a set number of Remortgage transactions each month.
- Ensure all property charges are cleared, all redemption figures are accurate, timely and complete to ensure the new lender can be registered and that all registered charges can be cleared.
- Ensure that all areas of each Lender's Service Level Agreements are met as per the guidelines set.
- Arrange title insurance as and when required.
- Undergo training to ensure competence at assigned tasks and attain improvement of quality and quantity of work.

Required experience for the Remortgage Case Handler:

- Previous experience would be an advantage.
- Previous office experience is essential.
- Knowledge of Microsoft Office, especially Word, Excel and Outlook is essential.
- You will possess excellent communication skills and be able to get on with diverse personalities. You will have good time management, organisational, problem-solving and multi-tasking skills.
- You will be confident and able to work alone or as part of a team.

If your skills and experience fit the description above for the Remortgage Case Handler role, and you would like to work in a challenging role within a progressive company, please apply now!