Parts Advisor

Bridgend Ford
Bridgend, Bridgend (Pen-y-bont ar Ogwr)
Negotiable depending on experience
23 Jun 2017
22 Jul 2017
Parts Saturdays
Contract Type
Part Time

You will be working for a well-established, progressive and privately owned Ford Dealer in Bridgend, South Wales.

This is a Saturday only position 08:30 - 17:00 to support the needs of our customers. This position is initially temporary as a trial; with a view to extend to permanent should it succeed.

As a Parts Advisor, you will be required to provide an excellent service to our internal and external customers on a daily basis.

The successful candidate:

  • must be IT literate
  • have experience of the motor trade, working within a similar role
  • have excellent communication and organisational skills
  • have customer facing experience and be comfortable talking to customers both face to face and over the phone
  • have a basic knowledge of vehicle parts layout, function and location of parts.
  • will be people-focused and an inspirational team player

Key Responsibilities:

  • Work with the telesales team to deliver excellent customer service
  • Establish customer needs for required parts
  • Look for add-on sales as part of the selling process
  • Ensure all stock is picked quickly and accurately
  • Ensure all monies are processed efficiently and cash is all accounted for
  • Process all sales and credits correctly to ensure accurate stock file maintained.

Full training of all IT systems will be given in house.

Working Hours:  8 hours a week. Saturday: 08.30 - 17:00 

More jobs like this