Parts Advisor

Recruiter
Bridgend Ford
Location
Bridgend, Bridgend (Pen-y-bont ar Ogwr)
Salary
Negotiable depending on experience
Posted
23 Jun 2017
Expires
22 Jul 2017
Ref
Parts Saturdays
Sector
Automotive
Contract Type
Temporary
Hours
Part Time

You will be working for a well-established, progressive and privately owned Ford Dealer in Bridgend, South Wales.

This is a Saturday only position 08:30 - 17:00 to support the needs of our customers. This position is initially temporary as a trial; with a view to extend to permanent should it succeed.

As a Parts Advisor, you will be required to provide an excellent service to our internal and external customers on a daily basis.

The successful candidate:

  • must be IT literate
  • have experience of the motor trade, working within a similar role
  • have excellent communication and organisational skills
  • have customer facing experience and be comfortable talking to customers both face to face and over the phone
  • have a basic knowledge of vehicle parts layout, function and location of parts.
  • will be people-focused and an inspirational team player

Key Responsibilities:

  • Work with the telesales team to deliver excellent customer service
  • Establish customer needs for required parts
  • Look for add-on sales as part of the selling process
  • Ensure all stock is picked quickly and accurately
  • Ensure all monies are processed efficiently and cash is all accounted for
  • Process all sales and credits correctly to ensure accurate stock file maintained.

Full training of all IT systems will be given in house.

Working Hours:  8 hours a week. Saturday: 08.30 - 17:00 

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