Parts Advisor

Bridgend Ford
Bridgend, Bridgend (Pen-y-bont ar Ogwr)
Negotiable depending on experience + Bonus Scheme and overtime
23 Jun 2017
22 Jul 2017
Contract Type
Full Time

You will be working for a well-established, progressive and privately owned Ford Dealer in Bridgend, South Wales.

As a Parts Advisor, you will be required to provide an excellent service to our internal and external customers on a daily basis.

The successful candidate:

  • must be IT literate
  • have experience of the motor trade, working within a similar role
  • have excellent communication and organisational skills
  • have customer facing experience and be comfortable talking to customers both face to face and over the phone
  • have a basic knowledge of vehicle parts layout, function and location of parts.
  • will be people-focused and an inspirational team player

Key Responsibilities:

  • Work with the tele sales team to deliver excellent customer service
  • Establish customer needs for required parts
  • Look for add-on sales as part of the selling process
  • Ensure all stock is picked quickly and accurately
  • Ensure all monies are processed efficiently and cash is all accounted for
  • Process all sales and credits correctly to ensure accurate stock file maintained.

Full training of all IT systems will be given in house.

Working Hours: Minimum of 40 hours per week

Monday to Friday (on a rota basis) 08:30 - 17:00 or 09.30 - 18:00

Saturday (on a rota basis) 08.30 - 17:00 or 08:30 - 13:00 (paid as overtime)

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