Travel Specialist

C&M Travel Recruitment
Cardiff (Caerdydd)
£18000.00 - £20000.00 per annum
17 Jun 2017
28 Jun 2017
Travel Specialist, Cardiff, Salary to £20k An award winning niche travel company are looking for an experienced Travel Consultant to join their friendly team in Cardiff city centre. You will be working with a ski destination specialist, that has built its reputation on putting customers first and really cares about the quality of services provided. The company are launching a brand new online travel agency alongside their existing brand and are looking for an experienced travel consultant to come on board and hit the ground running. You will be working as part of a small team and will have the opportunity to make a real difference to the business. Salary to £20k and ski experience not necessary Travel Specialist Responsibilities: The creation and conversion to sale of package holiday products, including both dynamically packaged and tour operator products. Taking the initiative to become a true country specialist To embrace the ski product and become an expert in the options available to clients Manage relationships with an existing loyal customer base as well as attracting and engaging new clients. To make the most of every single genuine 'sales enquiry' received, using your time effectively to maximise revenue and profit. To ensure the product sold to our clients and the supporting information is to the highest standard. Confidently communicate with clients mainly via e-mail and over the phone. Demonstrating a total commitment to customer service at every stage. Check supplier invoices and manage long-standing supplier relations. To stay up to date with travel industry regulations and protocol. Travel Specialist Requirements: A strong knowledge of travel agency operations and holiday booking processes, including both tour operator packages and tailor made products. An energetic, can-do attitude with a desire to progress yourself individually as well as the business. A fast learner who's happy to take initiative and ownership over own workload. Good financial acumen with the ability to manage profit margins and cost control. Natural organiser, ability to multi-task with high attention to detail. Passionate about customer service and goes above and beyond for customers. Ability to work calmly under pressure and effectively resolve issues. A solid understanding of ski product would be beneficial but not essential as full training will be provided in this area. To be considered please email your CV to or call Nick on 02073971286 Don't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit This job was originally posted as