Customer Account Manager - Cardiff

Recruiter
Cantello Tayler Recruitment
Location
Cardiff (Caerdydd)
Salary
From £22,000 to £25,000 per annum Plus bonus and benefits
Posted
07 Jun 2017
Expires
23 Jun 2017
Sector
Sales
My client is a large financial organisation with a National network of branches. They are looking for talented individuals to join them. Job Title Customer Account Manager The information below gives a general indication of the main responsibilities and requirements for the job of an Customer Account Manager General Aim To identify and develop existing customer base of the Branch To ensure all administrative and audit procedures are complied with To sell company products To maximise business opportunity development potential To progress within branch/company structure Train, coach and motivate branch employees Ensuring Compliance with the requirements of the Company, the FSA and other regulatory organisations Main Duties and Responsibilities Achieve all sales targets as defined by Manager Greet customers in person and/or by phone. Receive customer payments in person, by post and balance cash draw Complete daily banking Generate business through quality customer service Explain services and products to customers and analyse customer suitability for products Prepare and process loan applications Ensure all customer documentation is accurate and up to date at all times Maintain an efficient and organised branch filing system Actively work collection routes and collect overdue payments over the telephone and in person Conduct ongoing business development Participate in Branch/Company training programmes To assist the branch manager with training/coaching of new team members To develop detailed knowledge of both financial products and company standard procedures To develop the skills to be confident/efficient in running the branch in the absence of the Manager Adhere to the Core Values of the company . Specific Requirements Desire to work in a sales and consumer-orientated organisation Basic literacy and numerical skills, GCSE level Some keyboard skills Good oral and written communication skills Flexible to working hours Ability and desire to learn and progress within company Active team player Desire to assist with branch exceeding financial goals in order to maximise maximum bonus earnings potential Self motivated Full driving licence to enable home visits for Collections purposes This job was originally posted as www.totaljobs.com/job/74279762

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