Infrastructure Support Engineer
Are you an experienced 2nd Line Engineer looking to take the next step in your career? Looking to work for a growing organisation that puts cutting edge tech at the forefront of everything it does? Then this could be the position for you Key Responsibilities as an Infrastructure Support Engineer You'll work on the team responsible for support all things IT Infrastructure related. Supporting the business and delivering infrastructure related work spanning multiple Infrastructure disciplines and physical locations. You will undertake infrastructure work which may include business projects, BAU changes and/or Helpdesk fixes. You will also: - Take responsibility for infrastructure tasks and to liaise with both colleagues and third parties - Deal with Monitoring & Problem Solving, as well as Disaster Recovery. - Document all tasks carried out by the team. - Provide ongoing source of expertise in IT Infrastructure. - Maintain Security within the organisation's Infrastructure. - Providing technical support to colleagues across the department ensuring IT problems are resolved - Maintain an awareness of the organisation's policies and procedures and adhere to them. - Promote and embrace a culture of continuous improvement being open and proactive to improvements and carrying out improvements in line with the corporate methodology. Technical Skills Required as an Infrastructure Support Engineer - Excellent trouble shooting techniques across a broad range of technologies (both hardware and software) - Strong communication skills are a must as - Minimum of 2 years' experience in a 2nd line support role. - Microsoft Desktop & Server Technologies - Cisco LAN/WAN Infrastructure - Telephony System - VMWARE ESX Services - HP Server & SAN Hardware. Sound like the role for you? Apply below or contact Will on will.rowe- Infrastructure Support Engineer - Cardiff - £25k - £30k - Microsoft & Cisco 3rd Line Support - Infrastructure Engineer - Microsoft Desktop - Microsoft Servers - Cisco - LAN/WAN - VMWARE - HP Servers - SAN Hardware Reed Specialist Recruitment Limited is an employment agency and employment business.