Infrastructure Analyst / 3rd Line Technical Support
Infrastructure Analyst / 3rd Line Technical Support / IT Infrastructure / Data Centre Technology Cardiff commutable from Newport, Chepstow, Barry, Pontypridd, Bridgend and Pontypool Salary up to £30,000pa Our client are the UK's 6th largest building society with 53 branches and 18 agencies across Wales and the Borders. They are a mutual building society, founded in 1860. Being a mutual means that they are owned by and run for the benefit of their 500,000 Members - their savers and borrowers. Their key priority is to keep their Members' money safe - and their consistently good financial performance reflects this. What they are looking for: Working as part of a team of Infrastructure analysts to provide technical support for the IT Infrastructure, you will be responsible for the delivery of infrastructure related work spanning multiple Infrastructure disciplines and physical locations. You will undertake infrastructure work which may include business projects, BAU changes and/or Helpdesk fixes. You will be fully competent in 3rd line support for Data Centre Technologies: Knowledge, Skills and Experience Required: Essential: Experience in a 3rd line Technical Support Role Proven experience in Deployment of Data Centre Technologies Strong analytical and problem solving skills Strong communication and numerical reasoning ability Excellent collaboration skills Well-developed people and organisational skills Self-motivated, willing to learn and can work under pressure Broad technical knowledge across the following core Infrastructure areas: Data Centre Infrastructure VMware SQL Compute Windows Server Applications (Proven experience of 3rd party deployment support and collaboration) IT Service Continuity Security Network What they can offer you: As well as a great working environment and plenty of opportunities for development and growth you can expect a generous package that includes pension, bonus and incentive schemes, free life assurance cover, critical insurance protection from day one and the option to buy extra holiday each year as well as the option to join their popular Sports and Social Club. We welcome applications from suitably qualified people from all sections of the community and value the individual differences that people can bring to the Building Society.