The organisation A market leading cash and carry business is the UK The Role To plan, direct, and manage the store to ensure day-to-day activities are operating in an effective and efficient manner, whilst adhering to company policies and procedures. - Reporting to the Head of Operations on major operational matters - Co-ordinating the activities of managers with operational responsibility to ensure the company's operating policies and procedures are maintained. - Supervising the day to day operations to ensure optimum customer service levels and depot standards are maintained. - Ensuring compliance with all legal and statutory requirements on a timely basis. - Developing and enhancing a positive relationship between all staff and management at all locations. - Supervising and leading staff engaged with respect to operations and ensure that staff understand their roles by effective training and development, whilst at the same time fostering a team approach to the delivery of services based on customer needs. - Ensuring a healthy and productive working environment is maintained inclusive of clear direction, identified priorities and shared sense of purpose The candidate - Relevant qualification or proven experience in an operations management field - Broad based knowledge of skills within a retail / wholesale management environment - Proven ability to manage projects and contribute to the future development of the business. - Capability of motivating others, dealing with conflict. Together with the ability to sell ideas and communicate with many levels of the organisation. - Ability to work as part of a team, - Extremely methodical with a keen eye for detail. - Ability to work under pressure and to deadlines. - Ability to learn new IT skills quickly - Confident user of Microsoft word, Excel or equivalent. - Good written and oral communication skills - Able to understand/analyse profit and margin accounts.