Inside Sales Executive - Merthyr Tydfil

1 day left

Orange Recruitment
Merthyr Tydfil
To Be Confirmed - Depending on Experience
28 Apr 2017
26 May 2017
Orange Recruitment
Contract Type
Full Time

Inside Sales Executive
Merthyr Tydfil/Dowlais
Reports To:
Inside Sales Manager

Key Accountabilities & Responsibilities:

  • 40 outbound calls per day
  • Inbound sales calls
  • Liaising with other departments (quotes, customer service, purchasing, design, order entry, sales co-ordinators and the factories)
  • Chasing quotes from the previous day
  • Making BDM appointments where possible/necessary
  • Building relationships with key accounts
  • Opening new accounts
  • Servicing quotes when there is an overflow
  • Keeping the CRM up to date and factual
  • Email management, and prompt actions taken in response
  • Filling in and following up special enquiries
  • Cover Sales co-ordinators inboxes and diaries when required
  • Cover Inside sales personnel when absent
  • Reporting to directors on project, sales, pricing and discounts


  • Ensure pricing and product enquiries are dealt with in a timely manner via email, call transfers and internal.
  • Ensure samples for the completed.
  • Ensure small quotations and lead time enquiries are dealt with in a timely manner.
  • Ensure all order confirmations, amendments to orders and delivery issues are reported to customer services and cases raised.
  • Report all damages of deliveries.
  • Check large orders before they are sent to team leader.
  • Raise cases RFQ's.
  • Input daily quotes to vTiger in order for IS to chase (adding the case and documents to the ‘to-do').

Knowledge & Specific Job Skills:


  • Microsoft Office, particularly Word/Excel & Outlook.
  • Good knowledge in sales systems and procedures
  • Experience in outbound telesales techniques
  • Good interpersonal skills
  • Excellent communicator both via the telephone and face to face
  • Self-motivated & determined
  • Excellent people skills with the ability to multi task in a fast moving environment
  • Team player
  • Enthusiastic and optimistic demeanour


  • Previous experience in a manufacturing environment ideal, but not essential

If you are interested in this position please click the ‘Apply Now' button below and send us your full CV and covering letter.

Apply for Inside Sales Executive - Merthyr Tydfil

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