Inside Sales Executive - Merthyr Tydfil

Orange Recruitment
Merthyr Tydfil
To Be Confirmed - Depending on Experience
28 Apr 2017
27 May 2017
Orange Recruitment
Contract Type
Full Time

Inside Sales Executive
Merthyr Tydfil/Dowlais
Reports To:
Inside Sales Manager

Key Accountabilities & Responsibilities:

  • 40 outbound calls per day
  • Inbound sales calls
  • Liaising with other departments (quotes, customer service, purchasing, design, order entry, sales co-ordinators and the factories)
  • Chasing quotes from the previous day
  • Making BDM appointments where possible/necessary
  • Building relationships with key accounts
  • Opening new accounts
  • Servicing quotes when there is an overflow
  • Keeping the CRM up to date and factual
  • Email management, and prompt actions taken in response
  • Filling in and following up special enquiries
  • Cover Sales co-ordinators inboxes and diaries when required
  • Cover Inside sales personnel when absent
  • Reporting to directors on project, sales, pricing and discounts


  • Ensure pricing and product enquiries are dealt with in a timely manner via email, call transfers and internal.
  • Ensure samples for the completed.
  • Ensure small quotations and lead time enquiries are dealt with in a timely manner.
  • Ensure all order confirmations, amendments to orders and delivery issues are reported to customer services and cases raised.
  • Report all damages of deliveries.
  • Check large orders before they are sent to team leader.
  • Raise cases RFQ's.
  • Input daily quotes to vTiger in order for IS to chase (adding the case and documents to the ‘to-do').

Knowledge & Specific Job Skills:


  • Microsoft Office, particularly Word/Excel & Outlook.
  • Good knowledge in sales systems and procedures
  • Experience in outbound telesales techniques
  • Good interpersonal skills
  • Excellent communicator both via the telephone and face to face
  • Self-motivated & determined
  • Excellent people skills with the ability to multi task in a fast moving environment
  • Team player
  • Enthusiastic and optimistic demeanour


  • Previous experience in a manufacturing environment ideal, but not essential

If you are interested in this position please click the ‘Apply Now' button below and send us your full CV and covering letter.