Inbound Call Handler

Recruiter
NATIONWIDE PLACEMENTS UK LTD
Location
Newport, Wales
Salary
£8.00 - £8.90 per hour
Posted
19 Apr 2017
Expires
17 May 2017
Ref
Newcastle-qppnpd
Contact
Chris Fleetwood
Contract Type
Permanent
Hours
Full Time

Inbound Call Handler

Our client is one of the UK's leading 24/365 outsourcing contact centre. Due to expanding business and a massive growth program they urgently require an inbound call centre advisor to join their stimulating and vibrant organization.

The role involves handling calls on a dedicated line dealing with various queries for which you will be fully trained.

This is an exciting opportunity to get placed on a dynamic and encouraging work floor and rapidly move up the career ladder!!

As an Inbound Call Handler, you can gain the opportunity to bring home a competitive pay rate (depending on experience) on top of additional company benefits!!

Apply now!

As an Inbound Call Handler your tasks will include (but are not limited to):

  • Maintaining the key responsibility in dealing with customer's query
  • Liaise effectively with all department colleagues and staff throughout the wider business
  • Using high tech telephone software
  • Take ownership of your ongoing development of knowledge of products and services
  • Supporting the customers with their different needs and offering solutions

Being a successful Inbound Call Handler, you will possess:

  • Previous experience in customer service role
  • Exceptional communication skills
  • Ability to resolve customer's issues
  • Computer literacy
  • Ability to solve problems and decision making skills

Nationwide Placements positively welcomes applications from candidates, no matter what their age, gender, ethnicity, or lifestyle.

We always recommend having your CV professionally prepared, up to date and ready to be put in front of potential employers. We will keep you updated at all times with the progress of your application whether successful or not.

If you are a business looking to recruit staff like this then we want to hear from you. Nationwide Placements UK are one of the largest permanent placements solution providers in the UK.