Housing Advisor

Valleys to Coast
The Vale of Glamorgan (Bro Morgannwg)
9967.50 - 11075.00 GBP Annual
20 Apr 2017
27 Apr 2017
Contract Type
Housing Advisor

GBP9,967.50- GBP11,075 per annum

Part time, 18.5 hours per week on a 2 week cycle (Week 1 - Thurs & Fri, Week 2 - Mon, Tues & Weds

Valleys to Coast Housing are currently looking for a Housing Advisor to join the Customer Service and Income Team in Bridgend.

You will support the customer service and income team leader by providing a consistent delivery of excellent customer service to external and internal customers over the telephone and face to face. You will provide advice, help and support to customers, dealing with a wide range of queries to include housing advice, rents, community regeneration and repair and repair/maintenance issue. Also you will undertake a range of clerical and administration duties and ensure that all appropriate information systems are updated promptly.

The ability to communicate in both written and spoken Welsh is desirable.

The successful candidate will be a highly self-motivated and driven individual with the ability to work under pressure and meet tight deadlines. You will have strong problem solving skills and excellent communication skills at all levels, both written and verbal, along with confidence in dealing with potentially difficult or complex situations.

Required Skills and Experience:

- 4 GCSE's A - C (or equivalent)
- Experience of working in an office environment
- Experience working directly with customers, face to face and/or on the telephone
- Experience of Microsoft Office, Word, Excel and email

No agencies

Closing date for applications is midnight, Thursday 4 May 2017

How to Apply

To apply for this position, please click on 'Apply' and follow a short application process.