Motor Claims Technician - Specialist Level

Recruiter
Cunningham Lindsey
Location
Cardiff
Salary
Market related
Posted
05 Apr 2017
Expires
03 May 2017
Ref
i4J-CL-4036
Contact
Cunningham Lindsey
Sector
Automotive
Contract Type
Permanent
Hours
Full Time

Motor Claims Technician - Specialist Level

Full Time Permanent

Central Cardiff

£Competitive Salary, Healthcare, Pension + other superb benefits

InTrust, a Cunningham Lindsey service, specialises in the provision of claims management for our valued clients. Our people are as diverse as our products and services and as varied as our clients. We believe that individuals from different backgrounds encourage a challenging team environment, a creative approach to problem solving and an interesting working environment.

We have over 570 dedicated staff based in nine global hubs over five continents. With their dedication, we're been providing outstanding customer service support for over a decade in supporting claimants in a crisis.

Working within our busy office in Cardiff, you'll be given full responsibility to handle a portfolio of the more complex and specialist motor claims we handle. Naturally, you'll already know that Experienced Motor Claims Specialist require exceptional customer service ethics and specific attention to detail, whilst having a clear understanding of motor claims damage and third party involvement.

Claims can range from Liability through to Personal Injury and Total Loss, so it's imperative you'll be able to gain as much detail as possible whilst
appreciating the position of our valued customers and clients alike and ensure all compliance and regulatory frameworks are adhered to. You'll also work with colleagues to ensure the fraud screening process is effective and all necessary escalation steps are taken as and when required.

Your experience within this field may also have led to knowledge within Motor Fleet account management, credit hire and litigation, which will be a distinct advantage.

In all cases, we'd reward your skills and experience by furthering your academic qualifications in sponsoring your Insurance and Loss Adjusting exams. Additionally, you'll receive full training and a warm, friendly working environment and the potential to progress within the business.

Please note that the role may require you to work a Saturday shift, which will be on a rota basis.

You will have/will be:

  • Advance or specialist handling experience within the Motor Claims arena.
  • The ability to deal with Clients, Brokers and Policyholders.
  • The ability to deal handle motor claims ranging from first notification to settlement.
  • A positive and pro-active attitude to customer service.
  • Excellent telephone manner.
  • Strong communication skills - both written and oral.
  • Accurate keyboard skills.
  • IT literacy.

Cunningham Lindsey is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.