Sales Support/Administrator

16500.00 to 17500.00 Per Year
09 Jan 2017
06 Feb 2017
Contract Type
Full Time
Our client is looking for a very specific someone to join their team in Cardiff Bay. If what you???re looking for in work is a paid way to pass the time until 5pm, then this position probably isn???t for you. If being an essential member of a small team is more your style, then we promise that reading to the end of this will be worth your time.

Our client is a supplier of printer cartridges to businesses, but that is a heavily simplified definition. Since starting trading , they???ve worked their socks off to become the only people their customers need to call when it comes to anything to do with printers. They don???t just simply sell them cartridges, they also source spare parts, provide consultation on buying new printers, and generally bend over backwards to make sure they can concentrate on their own work.

Work Activities;
Correspond with suppliers to fulfil customer orders on a daily basis, making sure to check prices and stock availability.
Manage an end to end complaints/returns procedure to ensure any problems are dealt with.
Speak with customers regarding outstanding payments.
Match customer orders to invoices from suppliers.
Liaise with clients and keep them informed of any service issues.
Sort and deal with incoming and outgoing mail.
Prepare month end information for the company accountant.
Provide some support to both Company Directors with the execution of their daily, weekly and monthly activities.

Skills and Qualifications;
Higher level pass in Mathematics and English GCSEs (A-C)
Strong computer literacy
Proficient with basic Microsoft Office programs
Excellent administrative/customer service skills
Strong customer care ethos

This is a role which will require high levels of organisation and dedication. You???d be joining a team of 3 people, so would be deeply involved in the decision making regarding your role, and ultimately would have a huge influence over the success of the business for the next few years, and beyond. You will be challenged, but rewarded.

To be considered for this role, please apply today